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Air Reservations Agent (El Segundo, CA )

  • BUSINESS OVERVIEW:
    At YMT Vacations, our goal is to provide our guests affordable vacations that they will remember for years to come. We aspire to give our guests the best in affordable vacation packages and services, offering a wide variety of destination options that reflect the interests of modern, mature travelers. We sell direct to customers from sales offices in Los Angeles, Detroit & Cincinnati offering a range of inclusive escorted tour and cruise/tour vacation itineraries within North America and worldwide. YMT is a subsidiary of TUI Travel PLC, the world’s leading leisure travel company operating in over 180 countries with more than 30 million customers in 27 key source markets.

    OVERALL OBJECTIVE:
    This position is responsible for researching competitive airfare and accurately applying YMT business rules while processing air travel for domestic and international tours.

    RESPONSIBILITIES:
    • Research competitive airfare through the GDS system and accurately issue high volume air tickets
    • Reserve and update airline reservations through the GDS and TravelStudio Systems
    • Accurately transfer air travel information by importing data from the GDS system into TravelStudio
    • Assist with the negotiation of group air contracts for assigned tours
    • Complete daily tasks created by the Operations Department, such as new bookings, cancellations, revisions, etc.
    • Prepare and submit ARC report when required
    • Verify passenger and flight information on all air documents prior to mailing to ensure accuracy
    • Provide support to the Operations Department relating to passenger inquiries regarding air travel
    • Effectively handle large volume of queues in the GDS System on a daily basis

    SKILLS AND EXPERIENCE
    • Minimum two years experience in travel and/or airline industry
    • Excellent communication (written and verbal) and organizational skills
    • Dedicated team player, who demonstrates initiative
    • Excellent time management skills and the ability to manage multiple assignments
    • Proficient in MS Office (Word, Excel, and Outlook)
    • Knowledge of airline GDS System (Amadeus preferred)

    If you are interested in the above position please email your cover letter and resume to hr@ymtvacations.com.

    • Location: El Segundo, CA
    • Principals only. Recruiters, please don’t contact this job poster.
    • Please, no phone calls about this job!
    • Please do not contact job poster about other services, products or commercial interests.

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