Assistant Manager, Client Services (Rancho Dominguez)
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Onestop Internet, Inc. (onestop.com) is a full-service e-commerce technology and distribution partner. We design, build and manage e-commerce websites on a completely outsourced basis. Our integrated technology, design, customer service and warehouse facility is located in Rancho Dominguez, CA.
At Onestop, we are dedicated to making a better product, a more successful customer, and a stronger team. We understand that nothing good gets done without good people, and we have worked hard to build a team of intelligent, dedicated professionals who support each other, enjoy their work, and want to contribute something of value as we grow our business. Onestop Internet is a provider of outsourced e-commerce services for consumer brands and retailers. Onestop has been successful in creating profitable e-commerce channels for brands such as: True Religion, Seven for All Mankind, John Varvatos, C&C California and over 25 others. (www.onestop.com)
So if you are looking for a company where your individual personality and talents are appreciated and needed, and if you are ready to do something fun and beneficial for your career, come talk to us. We offer plenty of growth opportunities, challenging projects, competitive compensation, and a sense of pride in what we all accomplish together. And who says a Foosball table has no place in the modern tech company? Not us. Foosball, Air hockey, billiards, ping pong, basketball, and a Wii lounge (Guitar Hero, anyone?) are all available on-site. We have a soccer team, company movie nights, Friday outdoor buffets, and lots of crazy contests for employees. It’s all part of our fun and energetic environment.
We all work because we need to. We work at Onestop because we want to.
Job Purpose:
This role is to support the Client Services Manager and team and Onestop’s clients. The ideal candidate will successfully help manage our growth and contribute to our profitability and success in the future.Duties:
Responsible for timely workflow of web management deliverables and timelines; includes overseeing and validating the work completed, Possess clear understanding of the importance of high quality work and accuracy and its impact on the customer’s site experience.
Work with manager and team to react to business in a timely manner.
Support online exclusive businesses strategies through promotional strategies, and product presentation
Understand basic components to analyze and help drive the online business based on daily and weekly sales, margin performance and on-line consumer feedback.
Develop the ability to recap business and articulate learning to cross-functional teams
Actively listen to all members of the cross-functional team to ensure that tasks are well integrated.
Initiative / Sense of Urgency
Research solutions working with the engineering, creative and marketing teams
Ensure that clients’ projects are managed from inception to completion
Strong organizational and communication skills
Experience troubleshooting various issues in a timely manner
Interact with clients in a professional and courteous manner
Respond to client inquires quickly and effectivelySkills/Qualifications:
Bachelor’s degree or 4 years related experience required
Must have moderate to advanced Excel knowledge.
MS Office Skills
Brand and Industry knowledgeable
Possess a strong sense of urgency when appropriate, along with the ability to prioritize projects when necessary
Must be detail oriented with strong analytical and organizational skills
Excellent verbal and written communication skills required
Ability to multi-task and follow up
Knowledge of the fashion industry and ecommerce are a plusThis is a full-time position as Assistant to Client Services.
Apply via email; Subject line: Assistant, Client Services
- Location: Rancho Dominguez
- Compensation: DOE
- Principals only. Recruiters, please don’t contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
