Our box manufacturing facility in Gardena, California, in business for 40 years, is in need of a Part-Time Customer Service Representative.
 

 
Job responsibilities include the following:
 
* Follow-up with customers regarding quotes, new jobs, past due accounts receivables, and for customer survey.
 
* Contact customers upon completion of jobs and schedule delivery if necessary.
 
* Interact with customers regarding any of their concerns regarding production, including job status and delivery dates.
 
* Update customer database with customer contact information from the sales department on a weekly basis.
 
* Generate sales by contacting inactive customers.
 
* Provide information to potential customers by emailing or faxing information and mailing samples.
 
* Provide back-up assistance to Receptionist and Accountant.
 

 
Qualifications include the following:
 
* Minimum 3 years previous customer service experience.
 
* Background in accounting/bookkeeping a plus.
 
* Strong communication skills. Good phone demeanor and listening skills.
 
* Good computer skills. Knowledge of word, excel and internet a must. Knowledge of Quickbooks and ACT preferred.
 
* Positive attitude and upbeat personality.
 
* Professional demeanor.
 
* Good organization skills.
 
* Attention to detail.
 
* Ability to multi-task and handle pressure in a high volume, busy environment.
 
* High energy, self-motivated, dedicated, hard worker willing to go the extra mile and grow with the company.
 

 
Apply for this challenging and exciting career opportunity within a growing company. This is a part-time position, but could eventually turn into a full-time position. The pay is negotiable, depending on experience. Please apply by sending your resume and salary history.