Customer Service Representative (Silverlake)
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WHO WE ARE:
The Stockroom Inc, a 21 year old leader of adult e-commerce and leather manufacturing, is seeking an energetic team player that is driven about customer service and computer processing. This is a great chance to get onboard a successful, industry leading, outside-the-box thinking company. We are a hardworking company with a friendly loft-style atmosphere in the Silverlake neighborhood. A professional demeanor and being comfortable around adult material are essentials for this position. Please feel free to review our website Stockroom.comWHAT WE NEED:
• A part-time customer service representative available to work 8 hour shifts on Saturday’s & Sunday’s between the hours of 8:30am & 5pm
• Must be reliable, punctual and comfortable working unsupervised on weekends once training has ended.
• Available for part-time training during the week as well as weekends• Able to process internet orders, respond to customer service emails, answer customer questions & inquiries over the phone, process returns, engage in live chat with customers.
• Someone who has patience and a comfort level with speaking about adult related products in a respectful way.
• Someone who is naturally organized.
• Available to work Monday- Friday between the hours of 4pm to 12:00am or 12:00am- 8:00am Monday thru Fridays.
• Able to start within 2 weeks of offering position or sooner.
• Punctual and dependable.
• This position reports to our Customer Service Supervisor & Manager.WHAT YOU NEED:
• Computer experience: includes navigating email, internet and basic software programs such as Word & Excel.
• Accurate typing.
• Fluent in English, with both excellent written and oral communication skills.
• Clear speaking voice and positive phone etiquette.
• Able and willing to consistently and exactly follow detailed, multi-step procedures.
• Able to work quickly and efficiently under pressure, prioritize and make good judgments.
• Positive attitude, able to work independently and as a team.
• Good interpersonal relations.
• Flexibility with scheduling.
• Availability to start within 2 weeks of job offer.WHAT WE OFFER:
Salary: USD 11.00/ hr. DOE
Casual work environment.
Position Type: Part-Time
Terrific working atmosphere and dynamic team environment.WHAT YOU NEED TO DO:
Please indicate that you have reviewed our website with your response. Applications that have not made this notation will be passed over for review. Stockroom.com
- Location: Silverlake
- Compensation: USD 11.00/hr DOE
- This is a part-time job.
- Principals only. Recruiters, please don’t contact this job poster.
- Phone calls about this job are ok.
- Please do not contact job poster about other services, products or commercial interests.
