Equinox is the preeminent luxury fitness company in the U.S. today. Committed to offering a full service wellness experience to maximize life, Equinox offers a totally integrated approach to fitness. With a reputation built on world class programming and an unparalleled member experience, Equinox has continuously expanded its lifestyle concepts and product categories to offer its discerning members full service spas, healthy gourmet cafes and upscale stylish athletic clothing boutiques. Equinox consistently appears on “best of” lists in magazines and newspapers across the country. Equinox operates a unique portfolio of 50+ trophy properties in key cities across the country including New York, Chicago, Los Angeles, San Francisco, Miami, Boston, Dallas and Washington DC, each architecturally distinct and custom designed to reflect the energy and culture of its neighborhood.

In addition to Equinox, we have a family of other brands — Blink, Pure Yoga and Soul Cycle — that are highly recognized for inspiring and motivating members to “Maximize Life”.

Summary
We are looking for energetic, creative, and enthusiastic Part-time Retail Shop Associates to join the Equinox team at its state-of-the-art location in Palos Verdes! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Retail Shop Associate’s job responsibilities include but are not limited to the following:

Sales and Service:
a. Achieve monthly sales goals (individual and contribution to store monthly goal)
b. Immediately greet all customers as they enter the Shop
c. Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout
d. Ask questions of each customer to help in determining their needs
e. Suggest items to meet the customer’s needs
f. Communicate information to the customer about the quality, style, fabric and fit of the merchandise
g. Suggest additional items the customer may be interested in
h. Thank every customer for visiting the shop regardless of why they came in (to purchase, make a return or just browsing)
i. Handle all returns/exchanges courteously and professionally.
j. Participate in all shop contests with enthusiasm.

Operational Excellence:
a. Understands job needs and requirements and demonstrates understanding of systems and processes.
b. Understands and upholds all company policies and procedures on a consistent basis.
c. Successfully complete register and Associate training
d. Has the ability to multi-task and exhibits excellent time management skills to drive the business.
e. Ensures all Shop mail has been read, understood and executed as directed within appropriate time frames.
f. Keep the Shop neat, clean and organized at all times.
g. Adhere to company dress code.
h. Use proper phone etiquette and greeting at all times “good morning/afternoon, the Shop at [store location], [associates name] speaking, how may I help you?”
i. Follow up on all customer requests and return customer phone calls in a timely manner.

Product and Presentation:
a. Follows all Company Visual Merchandising directives to maximize Shop presentation and sales.
b. Enforces and maintains excellent housekeeping and organizational standards in Shops and stockrooms.
c. Keep window displays current with newest merchandise.
d. Keep stock space clean and organized and cash wrap area free of clutter and merchandise.

Professional Dimension:
a. Builds effective relationships and partnerships with employees, colleagues, supervisors and clients. Maintain knowledge of all club services, programs and products.
b. Refer all non-member customers to a Membership Advisor.
c. Involve Shop MOD and District Shop Manager when appropriate in all loss prevention, personnel or operational issues as they pertain to the overall operation of the Shop and/or club.
d. Maintains all Company policies and procedures, embraces and supports Company initiatives.
e. Remains flexible and open to alternatives; willingly accepts new or additional responsibilities.
f. Treats others with respect and dignity and handles situations in a calm and objective manner.
g. Communicate effectively with Shop Manager on all customer service issues.
h. Verbally communicates at all levels and with tact and diplomacy.

The successful candidate must have the following experience, skills, and education:

Enthusiastic, energetic and personable.

Experience in a customer service business. Preferably retail.

Excellent verbal and written communication skills.

Ability to utilize new techniques and ideas.

Hardworking and diligent.

Possess honesty and personal integrity.

Excellent time management, organizational, problem solving and follow-up skills.

Computer literate.

As a member of the Equinox Team you will receive:

• Competitive compensation
• Complimentary club membership
• Discounts on services, products and much more

Please send your resume in Word format with “Part-Time Retail Shop Associate” as the subject, along with a cover letter in your email stating your availability to lauren.rosen@equinox.com.

www.equinox.com

Sales Associate

Must be passionate about fitness & sales
Must love working in high-energy-people-oriented environment

• Location: Palos Verdes
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.