Wanted: Experienced Senior-level MAC/WINDOWS Video Technican

We are a leading provider of digital media solutions for the entertainment industry. We work with studios, networks, leading visual effects houses helping to keep their companies creating award-winning work.

We need a highly qualified technician for building, installing and supporting BOTH MAC OS X and WINDOWS hardware and software issues for post-production professionals.

Main requirements include:

• Install and maintain Mac/Windows systems. MUST have familiarity with configuration, installation and troubleshooting of video editing solutions (Final Cut Pro, Avid, etc.) and graphics systems (After Effects, Maya, etc.)
• Work with clients on pre-sales consulting for new solutions
• Troubleshoot (on-site/off-site) software/hardware issues for clients and internal users.
• Configure computers, email accounts and network access for internal users.
• Create and maintain all technical documentation related to processes and procedures, infrastructure diagrams, manuals, etc.

Our candidate:

• MUST have extensive experience working with Mac and Windows networking, including SAN (Xsan, SanMP, etc.) and NAS environments
• MUST have good understanding of film/video technologies, online/offline procedures, broadcast media, compression, codecs, render pipelines, etc.

The successful candidate must also have outstanding customer service skills, a strong attention to detail, and be able to provide end user support on a wide variety of applications. Strong product knowledge is also required, certifications preferred.

The successful candidate must be a professional self-starter who is able to think creatively and provide effective solutions to our clients.

We have a generous benefits package with paid vacation and holidays. Salary is commensurate with experience. Please email your resume to us in PDF format (other formats will not be considered).

• Location: Hollywood
• Compensation: DOE
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.