We are currently looking for a results driven Front Office Manager for the Hotel Angeleno who has previous hotel experience. The ideal Front Office Manager will be a reflection of Hotel Angeleno and the West Restaurant and Lounge with an energetic personality, can exercise leadership in changing situations, and have an enthusiasm about the Joie de Vivre’s brand and culture.

Hotel Angeleno on Sunset Boulevard rises above the best of Los Angeles’ West Side near UCLA. This iconic building seamlessly blends an understated, handsome design with a relaxed ambiance, to create a new kind of casual luxury. The penthouse-level West restaurant and lounge offer spectacular panoramic views of Los Angeles. With its ideal location between Santa Monica and Beverly Hills, Hotel Angeleno offers its guests an array of Los Angeles experiences ranging from beach time and shopping to theatre and museums.

Joie de Vivre Hotels is California’s largest boutique hotel collection. Founded in 1987 in San Francisco by Chip Conley, Joie de Vivre has built a reputation for creating some of the most innovative hospitality services and products and designing one-of-a-kind properties in the U.S. — from boutique hotels to Japanese communal baths to exciting restaurants and lounges. Joie de Vivre’s brand personality has a lot in common with the California lifestyle experience: it’s fresh, inventive, casual, and grass-roots oriented.

So who will love this position?

Extroverted, confident, enthusiastic, and entrepreneurial minded Front Office Managers who can work in a fast-paced environment
Candidates who have previous Front Office supervisory or management experience
Independent decision maker who will also utilize team consensus or collaboration
Our ideal candidate must be hands-on, exemplify leadership based on generalist expertise, and knowledge of systems, and can be accountable for results.

Position Profile:

Manage the Front Desk Supervisor, Front Desk Hosts, Bell Staff, Reservations, PBX Operators, Night Auditors, and Courtesy Car Drivers
Responsible for ensuring courteous, professional guest service by front office staff consistent with company’s service standards
Requirements:

3 years minimum Front Office supervisory/management experience
Support and comply with all company brand standards, including Joy of Life Club
Conduct monthly front office meeting
Coordinate and manage group arrivals/departures
Ability to understand and implement cost controls
Ability to work a variety of varying schedules
Creatively and Effectively grow customer service scores
Develop team spirit within the department

To apply please click on the link: http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=JDVHOSPITALITY&cws=1&rid=4928

• Location: Brentwood/Westwood
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.