Installation Engineer (downtown LA)
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About Us: Oblong Industries’ innovative technologies transform the way you work, create, and collaborate. The era of one human, one mouse, one screen, one machine is giving way to what’s next: multiple participants, working in proximity and remotely, using a groundbreaking spatial interface to control applications and data spread across every display. This is what Oblong builds. It’s why we’re here.
Oblong is growing and looking for someone who is excited about working in a dynamic, challenging, and innovative funded start-up environment. This position is full-time and based out of our Los Angeles, CA office. For applicants located outside of the greater LA area, Oblong offers relocation assistance.
What you would do: As an on-site Installation Engineer (Linux appliance focus), you will be responsible for most aspects of an on-site customer installation. This would include coordination, logistics, execution, systems integration, project management and customer training for our high-end deliverable solutions to our worldwide customers. You will also have the opportunity to task your analytical and technical mind in helping to hone and polish our current and forthcoming solutions. You must have a strong understanding of core Linux and networking technologies and a willingness and ability to assemble and manage light physical construction of our systems.
Responsibilities:
• Perform site surveys
• Create & maintain bill of materials
• Assist in hardware procurement
• Manage and organize logistics for on-site delivery
• Liaise directly with customers
• Perform site installations including:
-Site surveys and system integration preparations
-Physical assembly of Oblong’s solutions (display mounting, computer racking, cable management, etc.)
-Installation and configuration of Oblong’s g-speak software
-Integration into the customer’s environment (network, security policies, etc.)
-Manage site installation resources
-Network and system management, customizations and integration
• Develop post-installation site documentation
• Develop installation procedures and help streamline processes for internal and external use
• Co-maintain internal development systems
• Assist in continued development of customer support processes and proceduresWhat we look for: Do you enjoy working with power tools and have a passion for fabrication while also comfortable working at the command line locally or across the network? Are you someone who enjoys working with the latest technology and tweaking it to its limits? Then we’d like to hear from you!
The right person for this position is naturally well organized, highly adaptable, and very comfortable interacting directly with clients. You are a quick learner who excels at creating and implementing on-the-spot solutions and thinking on your feet. You’re also comfortable diving into the hardware, software and networking of a high-end workstation and are excited about managing logistics, processes and inventory to help mature a growing product.
Requirements:
• A high degree of comfort configuring and troubleshooting computer hardware
• Experience administering computers and networks and working inside servers
• Strong understanding of core Linux and networking technologies
• 3+ years Linux systems administration or IT experience
• Capable of physical labor & light construction, and ability to safely operate power tools
• Strong verbal and written communication skills
• Ability to comfortably and professionally interface with customers
• Exceptionally organized and detail oriented
• Works well autonomously and as part of a team
• Willing to travel up to 50%, sometimes internationallyBenefits and Perks:
• Competitive salary
• Medical, dental, and vision insurance
• 401K plan
• Gourmet lunches 3 days/weekClick here to apply.
- Location: downtown LA
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- Please do not contact job poster about other services, products or commercial interests.
