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IT Engineer Needed for Help Desk Remote and On-Site Support (West LA)

  • We operate an outsourced IT service company geared for small to medium sized companies in Los Angeles. We are in need of an IT Engineer to work with our customers, both at our Help Desk and on-site.
     

     
    Candidate should be familiar and comfortable with the following:
     

     
    Requirements:
     
    ——————
     
    - Installation, maintenance, and troubleshooting of Microsoft Products
     
    - Emphasis on Windows XP Professional/Windows 7 Professional, Office 2003/2007/2010: Especially Outlook configuration
     

     
    Additional Skill sets desired but not required:
     
    - Microsoft or other certification program
     
    - Comfortable with Microsoft Windows Server Environment, active directory experience A PLUS
     
    - Microsoft Exchange administration A PLUS
     
    - Installation and configuration of Routers (ie Sonicwall, Cisco, Juniper, etc.)(wireless), Firewalls and Backup Solutions
     
    - Macintosh OS X configuration and implementation
     

     
    Additionally, we are looking for candidates that can demonstrate the following:
     

     
    - Multi-Task skills
     
    - Project Management and Implementation
     
    - Self-Motivated
     
    - Works well under pressure and/or in emergency situations
     
    - Excellent Communication Skills/Social Skills
     
    - Provide User Training
     
    - Takes Initiative
     
    - Able to serve as liaison with vendors
     
    - Keep our internal Service Ticketing System Updated
     
    - Interested in researching and evaluating emerging technologies
     
    - Own reliable transportation
     
    - Have a cell phone with data capabilities
     

     
    It is important that you enjoy working with people. Our business is a service business and focuses on communications, both with our clients and our team. If you don’t feel that you work well with others, and have great communication skills, and are a reliable person, than this position would not be right for you. You will NEVER be bored.
     

     
    The position is PART TIME, and you will be given a 10-99 at the end of the year.
     

     
    Thank you and we look forward to hearing from you. Please e-mail your resume to the address listed and INCLUDE A COVER LETTER and let us know why we should meet you. We get many responses so the ones that stand out will be our choice for an interview. Thank you in advance!

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