We are an IT Services firm focused on serving the SMB market. We are looking to add a professional, highly motivated individual to our team. This position will be a mixture of help desk, desktop support, and server admin level work. This position is an excellent opportunity for the right candidate with a strong technical, problem solving aptitude and work ethic. This position has the ability to grow into a Senior member of our organization.
 

 
PRIMARY RESPONSIBILITIES:
 

 
Provide both remote and on-site support to our clients throughout the Los Angeles area.
 
Set up PC’s, servers, users accounts and email. Employee must have the discipline to log all work into our time management system and create/update appropriate documentation. Must be willing to drive locally, work weekends/nights and be on an on-call rotation.
 

 
QUALIFICATIONS:
 

 
• 2-3 years of relevant experience or related degree
 
• Excellent communication, documentation and organization skills.
 
• Excellent problem solving techniques
 
• Manage multiple tasks and multiple deadlines simultaneously and the ability to work with little supervision in a fast-paced environment.
 
• Strong interpersonal skills with a focus on teamwork and ability to foster/manage relationships across multiple businesses.
 
• Troubleshoot/diagnose software and hardware issues on client and server environments, Windows XP/Vista/7/2003/2008.
 
• Proficient managing Windows 2003/2008 Server, Active Directory, WINS, DNS, DHCP, VPN and TCP/IP configuration.
 
• Thorough knowledge of Office especially Outlook, Word and Excel.
 
• Working knowledge of WAN and LAN technologies, databases a plus.
 
• Experience with desktop, laptop and server hardware.
 
• Experience configuring Mobile Devices (Blackberry, iPhones, Droid …etc.)
 
• Local travel required
 

 
For consideration please email the following:
 
-Cover Letter
 
-Resume
 
-Salary History
 

 
• Location: West Hills, CA
 
• Compensation: Dependent upon previous experience
 
• Principals only. Recruiters, please don’t contact this job poster.
 
• Please, no phone calls about this job!
 
• Please do not contact job poster about other services, products or commercial interests.