Based in Los Angeles, Comcast Entertainment Group operates E! Entertainment Television, the 24-hour network with programming dedicated to the world of entertainment, and E! Online; the Style Network, the destination for women 18-49 with a passion for the best in relatable and inspiring lifestyle programming; and G4, offering the last word on gaming, technology, animation, interactivity and “Internet culture” for the male 18-34 demo.

Comcast Entertainment Group’s Corporate World Headquarters is in the Miracle Mile neighborhood of Los Angeles, with other offices in New York City, London and Hong Kong.

Comcast founded in 1963, has grown into one of the world’s leading communication and entertainment companies focused on broadband cable, commerce and content. Comcast Cable is the country’s largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming over 250 cable channels, including popular channels like E!, Sportsnet, Exercise TV, The Golf Channel and more.

IT Operations

Plans, organizes, and directs the day-to-day Windows, Citrix, Messaging, Storage infrastructure, and all related systems operations.

Preparing and monitoring departmental goals

Manage Windows hardware and software system related service agreements

Manage overall operations and maintenance of existing systems and services, ensuring 24×7 availability of production applications and hardware systems

Supervises, hires, trains, and evaluates assigned staff. Works with employees to correct deficiencies and recommends and implements corrective action and discipline

Develop personnel through mentoring, technical training, and performance feedback in the form of regular formal and informal appraisal sessions

Provide leadership and mentoring to enable their growth into highly collaborative teams with strong interactive communication

Collaborate with Client Services, Software Development, and other technology teams in the project planning process, network infrastructure design and implementation processes, deployment, training, documentation, and production support

Manage and maintain relationships with internal clients for all corporate applications and external technology vendors

Required Skills:
Bachelors or Masters Degree in Computer Science/Information Systems or comparable experience

Must have 10 years of Windows Infrastructure experience

Must have 3 to 5 years experience managing a Windows team of at least 5 staff

Experience supporting an organization with 500+ servers with 2500+ clients

Knowledge of management and supervisory principles and practices

Skilled in planning, analyzing and coordinating activities and establishing priorities

Skilled in establishing and maintaining effective working relationships

Excellent organizational and training skills

Strong interpersonal and team building skills

Verbal and written communications skills and effective presentation skills

ITIL Certification Preferred

MCSE Certification Preferred

PMP Certification Preferred