SPICE UP YOUR CAREER!
 
Panda Express has Career Openings for a Panda Community Ambassador!

At Panda we all share a common mission:
 “Deliver exceptional Asian dining experiences by building an
organization where people are inspired to better their lives.” We invest in our
people because great people run great operations that will exceed our guests’
expectations. Talk to any of our associates and you will experience a culture
dedicated to its mission and our five fundamental values – Proactive,
Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants,
Panda Express, our Gourmet Chinese food concept served in a fast casual
environment, and Hibachi San, our Japanese grill concept. The family owned and
operated company is still run by founders Andrew and Peggy Cherng. Annual sales
in 2009 were in excess of $1.2 billion. Panda Express added 88 new locations in
2009 and have added more than 500 locations in the last fours years throughout
the United States. In 2010, Panda will be operating well over 1,300 restaurants.

Panda offers excellent benefits and rewarding opportunities, from entry-level
positions to management. Come join the Nation’s largest and fastest growing
Asian restaurant company.
 
Our growth has created an exciting new position at the restaurant level- Panda
Ambassador. The Panda Ambassador will be an integral key member of the
Operations and Marketing team by impacting the Panda Guest Experience, Sales &
Profit. The Panda Ambassador will contribute as an in-store and out of store
brand loyalty builder.
 
This is an excellent opportunity for someone to further their growth and
development in Operations or Marketing.

Panda Ambassador Key Success Factors:
- Improve the Guest experience within the restaurant, and increase Brand
awareness as well as community goodwill outside the restaurant.
- Improve sales and profits by being the Restaurant’s “Guest Champion”
 
Panda Ambassador Key Responsibilities:
- Partner with the Restaurant Leaders and Field Marketing Manager to create
a Local Store Marketing (LSM) plan based on specific trade area to build sales
and transactions.  Coordinate local store marketing programs
- Partner with the Guest Relations Department to provide feedback and training
for operational improvements
- Coach Restaurant Leaders and Associates on best practices for delivering
exceptional dining experiences

- Ensure excellent in-store Guest experiences by focusing on the following:

- Table Touches – greet Guests and provide above and beyond service
- Event executions-such as community sampling
- Catering fulfillment, tracking and follow-up-responsible for entire catering
process
- In store promotions-such as Manager Specials, Kid’s Nights
- Store décor, signage and display area
- Guest Service Program (GSP) performance-Monitor store’s guest comments and GSP
performance

Build relationships within the community to increase awareness in the following
but not limited to:
- Local businesses
- Schools
- Fundraiser events
- Panda Cares events
- Public Relations

Promote Catering in the following but not limited to:
- Local business food drops
- Big box retail
- Offices
- Retail
Coordinate In-store Sampling programs

Additional Expectations:
- Specific hours vary and may include nights & weekends
- Use of a personal vehicle is required for community related work with
reimbursement for mileage.
- Must be articulate and possesses strong communication skills, necessary to
provide exceptional customer service and follow-up; outgoing, friendly nature.
- Attention to detail and creative thinking
- Outside sales or previous marketing experience a plus

Requirements:
- Bachelor’s degree preferred.
- 1-3 years of work experience, preferably in Marketing or restaurant
operations.
- Excellent customer service skills; outgoing, friendly personality a plus
- Ability to multi-task.
- Effective written and oral communication skills.

Benefits:
Progressive Compensation Package and Excellent Bonus Opportunity
Paid Time Off
On-Going Career & Leadership Development
Education Assistance
Free meals when you work
Medical, Dental, and Vision Insurance
401(K) with Company Match
Associate Discounts (Panda Express, Hibachi San, Panda Inn, various Theme Parks)
Lucrative Associate Referral Bonus
Pre-Tax Dependent Care Flexible Spending Account
 
Travel: local travel using personal vehicle with reimbursement for
mileage
 
Part Time / Full Time: Full-time
 

To Apply for this position, please CLICK HERE