A San Fernando Valley based security company, in business for more than 20 years, serving local and international clients, has an immediate job opening for a Vice President of Operations & Customer Relations. We offer competitive compensation package including salary and other comprehensive benefits.

Responsibilities:

- Supervise the day to day security operations of a portfolio of Client Sites

- Manage multiple teams of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.

- Ensure that portfolio of clients are provided with high quality security services to protect people and property.

- Build, improve and maintain effective relationships with both clients and employees.

- Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service.

- Ensure all required reporting and contract compliance requirements are met

- Handle any escalated security issues or emergency situations appropriately

- Ability to conduct Risk Assessments

- Knowledge of Security Electronic Systems

- Other management responsibilities as determined by Clients or CEO.

Basic Qualifications:

- College degree in Business Administration/Criminal Justice or equivalent experience.

- At least 2 years of business management/operations/supervisory experience.

- 4 years of experiences in a supervisory role with the ability to effectively manage multiple groups of offsite staff in multiple locations.

- Effective Organizations Skills and Attention to detail.

- Previous Contract Security, facilities management, military or law enforcement experience preferred.

- Ability to develop and grow customer relationships.

- Experience in hiring, developing, motivating and retaining staff.

- Strong time management experience required with the ability to perform multiple tasks simultaneously.

- Outstanding interpersonal and communications skills required.

- Ability to work in a team-oriented management environment with the ability to work independently.

- Ability to manage multiple and simultaneous priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.

- Previous payroll, billing and scheduling experience preferred.

- Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results, Building Effective and Performing Teams, Delegating, Learning on the Fly.

We offer competitive compensation package including salary, profit sharing and comprehensive benefits.
If you are the candidate we are seeking please email a comprehensive resume with cover letter and work references, licenses and permits, and a recent photo to hrmanager91302@gmail.com.

After review, all qualified applicants will be called in for an interview.

• Compensation: DOE
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.